Blythswood Square Hotel, Glasgow
The elegant proportions of the Georgian terraced townhouses made Blythswood Square an appropriately grand location for the Royal Scottish Automobile Club, who made what is now the hotel its headquarters for almost 80 years. Steeped in motor-racing history, Blythswood Square Hotel includes 100 bedrooms and suites, an award-winning Champagne and cocktail bar, a lively restaurant and a fabulous spa. It's also Glasgow's only 5-star hotel.
What is the main purpose of the role?
Your responsibilities include assisting the Head Housekeeper in the management, preparation, set up and service of the Hotel (including Health & Safety and COSHH procedures) through maintaining and improving the standards and quality of service.
You will clean and service bedrooms and public areas as required and assist with counting and logging laundry and raising collection sheets for the Laundry company.
You will support the Head Housekeeper in delegating tasks, motivating the team, identifying training needs and assisting in their on going personal development.
You will be expected to handle all guest needs, enquiries, Lost Property enquiries, requests and complaints where appropriate in a prompt and efficient manner.
The ideal candidate
We are looking for someone that has previous experience as a supervisor in a guest facing role within luxury hotels. Ideally this would have been in a front facing 5 star luxury environment.
To be successful in this role, you will have an eye for detail and be meticulous in your work, leading by example.