Assistant Diary Manager - Principal Hotel Company

De Vere Wokefield Estate

If you are looking to join a team in a property that spans over 250 acres, 376 bedrooms and 51 meeting rooms, then look no further than De Vere Wokefield Estate. Sat on the outskirts of Reading, the De Vere Wokefield Estate boasts a traditional mansion house hotel, a modern executive centre and US PGA-standard 7 golf course to name but a few of the amenities. With such a large property there are plenty of opportunities for you to shine in hospitality here.

Assistant Diary Manager

What is the main purpose of the role?

In this role, you will be responsible for effectively handling and converting all enquiries to achieve budgeted targets, while ensuring accurate booking information is handed over to the event team to ensure client expectations are met.

You’ll be expected to deal with customers in a helpful and professional manner to the customer, giving full co-operation to any customer requiring attention.

The Ideal Candidate

We are looking for someone who enjoys working and dealing with the public and being part of a team.
To be successful in this role, you’ll be highly organised, able to stay calm under pressure and remain courteous when dealing with difficult situations. You will also need to be a confident communicator.

Given this role will involve using our booking system, we require someone that is IT literate and will get up to speed quickly to use this system efficiently.

 

  • A competitive salary
  • 28 days holiday each year, including bank holidays (this increases annually up to a maximum of 33 days)
  • Hotel based incentive and recognition schemes
  • Access to our Exclusively Yours, Voluntary Benefits portal, which includes discounts on some travel, leisure time activities, health, retail and motoring
  • Discounted accommodation with competitive colleague rates at our other hotels
  • Long service awards which increase with length of service
  • Excellent training and development opportunities within the hotel, the Company and our online e-learning portal
  • Financial rewards for delivering sensational service
  • Free meals on duty

Apply to advert 3200466

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