Receptionist - Principal Hotel Company

Oxford Spires Hotel, Oxford

It's the best of both worlds here, with a busy hive of opportunities and the city centre just a stones throw away, Oxford Spires Hotel has it all for your next career move in hospitality. The prospects here are as vast as they come with a luxury leisure centre and spa, restaurant, conference centre with 11 meeting rooms, weddings and 181 guest bedrooms to fill there's never a dull moment.

Receptionist

What is the main purpose of the role?

Working to ensure the smooth running of the reception office and related areas, your main focus will be to provide a first class service to all guests, anticipating their needs wherever possible to achieve the ultimate to guest satisfaction.
You’ll answer all queries quickly and effectively, be fully conversant in all hotel and local amenities, ensure check-in and check-out are seamless, and be polite, courteous and helpful to guests at all times.

The Ideal Candidate

You should have effective communication skills, a good attention to detail and clearly customer focused, with a dynamic and flexible attitude. Experience using Opera would also be beneficial, but not essential.

  • A competitive salary
  • 28 days holiday each year, including bank holidays (this increases annually up to a maximum of 33 days)
  • Hotel based incentive and recognition schemes
  • Access to our Exclusively Yours, Voluntary Benefits portal, which includes discounts on some travel, leisure time activities, health, retail and motoring
  • Discounted accommodation with competitive colleague rates at our other hotels
  • Long service awards which increase with length of service
  • Excellent training and development opportunities within the hotel, the Company and our online e-learning portal
  • Financial rewards for delivering sensational service
  • Free meals on duty

Apply to advert 3200692

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