De Vere Beaumont Estate
At the heart of De Vere Beaumont Estate in Old Windsor, sits an 18th-century mansion, a chapel, 429 bedrooms, 50 event spaces and a Georgian white house set in 40 acres of parkland grounds.
Following an on-going £12 million investment project has seen the creation of a new Restaurant & Bar ‘1705’, the refurbishment of its bedrooms, event spaces and Reception in addition to the majority of our public area spaces.
What is the main purpose of the role?
Joining the largest team in our hotel your responsibilities include assisting the Head Housekeeper in the management, preparation, set up and service of the Hotel (including Health & Safety and COSHH procedures) through maintaining and improving the standards and quality of service.
You will clean and service bedrooms and public areas as required and assist with counting and logging laundry and raising collection sheets for the Laundry company.
You will support the Head Housekeeper in delegating tasks, motivating the team, identifying training needs and assisting in their on going personal development.
You will be expected to handle all guest needs, enquiries, Lost Property enquiries, requests and complaints where appropriate in a prompt and efficient manner.
The ideal candidate
We are looking for someone that has previous experience as a supervisor in a guest facing role within hotels. Ideally this would have been in a front facing 5 star luxury environment. To be successful in this role, you will have an eye for detail and be meticulous in your work, leading by example.