De Vere Wokefield Estate
If you are looking to join a team in a property that spans over 250 acres, 376 bedrooms and 51 meeting rooms, then look no further than De Vere Wokefield Estate. Sat on the outskirts of Reading, the De Vere Wokefield Estate boasts a traditional mansion house hotel, a modern executive centre and US PGA-standard 7 golf course to name but a few of the amenities. With such a large property there are plenty of opportunities for you to shine in hospitality here.
What is the main purpose of the role?
In this role, you will be responsible for effectively handling and converting all enquiries to achieve budgeted targets, while ensuring accurate booking information is handed over to the event team to ensure client expectations are met.
You’ll be expected to deal with customers in a helpful and professional manner to the customer, giving full co-operation to any customer requiring attention.
The Ideal Candidate
We are looking for someone who enjoys working and dealing with the public and being part of a team.
To be successful in this role, you’ll be highly organised, able to stay calm under pressure and remain courteous when dealing with difficult situations. You will also need to be a confident communicator.
Given this role will involve using our booking system, we require someone that is IT literate and will get up to speed quickly to use this system efficiently.