De Vere Theobalds Estate
An elegant and historic Georgian country mansion in Hertfordshire seamlessly combined with modern conference facilities provides the perfect place for your next career move. Located in 55 acres of parkland and only 10 miles from London, the impressive 140 bedroomed property that boasts 29 meetings rooms, a bar and a restaurant, this hotel really has a wide variety of opportunities within all departments.
What is the main purpose of the role?
Your responsibilities include assisting the Head Housekeeper in the management, preparation, set up and service of the Hotel (including Health & Safety and COSHH procedures) through maintaining and improving the standards and quality of service.
You will clean and service bedrooms and public areas as required and assist with counting and logging laundry and raising collection sheets for the Laundry company.
You will support the Head Housekeeper in delegating tasks, motivating the team, identifying training needs and assisting in their on going personal development.
You will be expected to handle all guest needs, enquiries, Lost Property enquiries, requests and complaints where appropriate in a prompt and efficient manner.
The ideal candidate
We are looking for someone that has previous experience as a supervisor in a guest facing role within hotels. Ideally this would have been in a front facing 5 star luxury environment.
To be successful in this role, you will have an eye for detail and be meticulous in your work, leading by example.