Head Host - Principal Hotel Company

The Refuge @ The Principal Manchester

A major success story on the Manchester food and drink scene with Electrik and Volta, Justin Crawford and Luke Cowdrey, aka The Unabombers, have joined forces with The Principal Manchester to curate The Refuge Dining Room & Public Bar.

Our success continues to go from strength to strength, recently winning Bar of The Year at Manchester Food & Drinks Awards 2017. Our food is inspired by The Unabombers global DJing trips with a range of small and large plates perfect for sharing. With 10,000 sq ft we’ve got a lot of space for customers to enjoy - Dining Room, Public Bar, Winter Garden, The Den, and an intimate Private Dining Room.

Head Host

What is the main purpose of the role?

• Lead and motivate the host team and be the link between restaurant managers and the hosts
• Handle all large group bookings
• Handle all Den enquiries and bookings

The Ideal Candidate

Experience in a similar role to this would be beneficial, although not essential, but a passion for hospitality is a must for you to be successful in this role.
You must be customer service focused with a great personality and lots of enthusiasm for your role. The ideal candidate will work well under pressure as this is a busy environment, requiring consistency in customer service.

  • A competitive salary
  • 28 days holiday each year, including bank holidays (this increases annually up to a maximum of 33 days)
  • Hotel based incentive and recognition schemes
  • Access to our Exclusively Yours, Voluntary Benefits portal, which includes discounts on some travel, leisure time activities, health, retail and motoring
  • Discounted accommodation with competitive colleague rates at our other hotels
  • Long service awards which increase with length of service
  • Excellent training and development opportunities within the hotel, the Company and our online e-learning portal
  • Financial rewards for delivering sensational service
  • Free meals on duty

Apply to advert 3202965

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