De Vere Wotton House
De Vere Wotton House is a prestigious country house hotel set in 13 acres of listed gardens providing a first class setting for leisure breaks, conferences, training, weddings and events. There is a chic restaurant and a bar, as well as excellent onsite leisure facilities including a gym, an indoor pool and a tennis court in the gardens. This leading venue in Surrey is just 10 minutes from junction 9 of the M25 and close to Gatwick airport.
This hotel has recently undergone an impressive refurbishment and the result is a refreshing modern interior style that perfectly complements the property’s heritage making this the perfect time to join our team!
What is the main purpose of the role?
Working within the C&B department, you will be part of a team delivering a high quality service to our customers delivering an effective and efficient bar operation.
To assist the Conference & Banqueting Team to maintain a high professional standard of performance at all times. To ensure the highest standards of quality, service and customer care are maintained in the Bar areas.
Your role will be to anticipate Guests’ needs whenever possible to enhance the quality of service and create memorable guest experiences.
The Ideal Candidate
To be successful in this role, it is essential that you enjoy working and dealing with the public and being part of a team. You should be a confident communicator; able to stay calm under pressure and remain courteous when dealing with difficult situations.
Ideally you will have had previous experience within a similar type of environment where delivering great customer service was key.