Room Attendant - Principal Hotel Company

De Vere Tortworth Court

Following a multi-million pound refurbishment project, this is a truly exciting time to join De Vere Tortworth Court! Set within a 30-acre estate featuring one of the UK’s most impressive arboretums, this stunning venue boasts a Grade II-listed Victorian mansion house, 201 bedrooms and 12 impressive event spaces as well as a newly created spa, all conveniently located just 20 minutes from Bristol, with easy access to J14 of the M5. We’ve recently launched the 1853 Restaurant & Bar serving classic British dishes, our Atrium Bistro bar, decked with indoor trees under a 60-foot high glass roof as well as our elegant yet cosy Library bar.

Room Attendant

What is the main purpose of the role?

As part of our Housekeeping team, your responsibilities include maintaining the cleanliness and good order of all rooms to create a pleasant environment for our guests and our team.

In addition, you will perform cleaning and maintenance of all storage areas, public areas and employee areas to the required standard. You will handle any guest queries in a courteous and professional manner and escalate as required, as well as reporting any malfunctioning equipment, damaged furniture or maintenance problems.

The Ideal Candidate

To be successful in this role you should have excellent personal presentation and a strong work ethic. You will be proactive, able to work under your own initiative and the drive to consistently meet our high standards in terms of cleanliness and brand pillars ensuring our guests have a comfortable stay with us. Ideally you will also have experience in a similar role.

 

  • A competitive salary
  • 28 /31 /33 days holiday each year, including bank holidays (this increases annually up to a maximum of 33 days)
  • Hotel based incentive and recognition schemes
  • Access to our Exclusively Yours, Voluntary Benefits portal, which includes discounts on some travel, leisure time activities, health, retail and motoring
  • Discounted accommodation with competitive colleague rates at our other hotels
  • Long service awards which increase with length of service
  • Excellent training and development opportunities within the hotel, the Company and our online e-learning portal
  • Financial rewards for delivering sensational service
  • Free meals on duty

Apply to advert 3198093

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