De Vere Wokefield Estate
A new chapter in De Vere Wokefield Estate’s history is complete! Situated in 250 acres of beautiful parkland near Reading, this huge property has undergone an extensive £10 million refurbishment to dramatically restore the hotel to its former glory. The 376 bedrooms, event space and reception have been completely overhauled and as well as the re-launch of our modern executive centre Wokefield Place, complete with a new Burr & Co. deli serving a selection of teas and coffees, as well as artisan cakes and sandwiches.
Our historical Mansion House featuring 87 guest rooms, now sits at the heart of the estate, having undergone a stunning transformation including the exciting launch our new Restaurant '1560' in May 2018.
What is the main purpose of the role?
You key focus in this role is to ensure that all our guests receive the agreed high standards of service and customer care. The Conference Crew are responsible for setting up and servicing all Conference Rooms with the main focus of attention to detail, customer care and satisfaction with regards to cleanliness, refreshments and equipment provided to our customers.
The Ideal Candidate
To be successful in this team, it is essential that you can demonstrate a genuine interest in people and customer service with strong communication skills. Priority will be given to those candidates that have had previous experience in a customer facing role within a quality environment.
It would also be advantageous if you were to possess the following qualifications:
o NVQ in Customer Service
o First Aid certificate
o Level 2 Food Safety
o Level 2 Health and Safety