Meeting & Events Porter - Casual & Full-Time - Principal Hotel Company

De Vere Wokefield Estate

A new chapter in De Vere Wokefield Estate’s history is complete! Situated in 250 acres of beautiful parkland near Reading, this huge property has undergone an extensive £10 million refurbishment to dramatically restore the hotel to its former glory. The 376 bedrooms, event space and reception have been completely overhauled and as well as the re-launch of our modern executive centre Wokefield Place, complete with a new Burr & Co. deli serving a selection of teas and coffees, as well as artisan cakes and sandwiches.

Our historical Mansion House featuring 87 guest rooms, now sits at the heart of the estate, having undergone a stunning transformation including the exciting launch our new Restaurant '1560' in May 2018.

Meeting & Events Porter - Casual & Full-Time

What is the main purpose of the role?

You key focus in this role is to ensure that all our guests receive the agreed high standards of service and customer care. The Conference Crew are responsible for setting up and servicing all Conference Rooms with the main focus of attention to detail, customer care and satisfaction with regards to cleanliness, refreshments and equipment provided to our customers.

The Ideal Candidate

To be successful in this team, it is essential that you can demonstrate a genuine interest in people and customer service with strong communication skills. Priority will be given to those candidates that have had previous experience in a customer facing role within a quality environment.

It would also be advantageous if you were to possess the following qualifications:


o NVQ in Customer Service
o First Aid certificate
o Level 2 Food Safety
o Level 2 Health and Safety

 

A competitive salary

  • 28 days holiday each year, including bank holidays (this increases annually up to a maximum of 33 days)
  • Hotel based incentive and recognition schemes
  • Access to our Exclusively Yours, Voluntary Benefits portal, which includes discounts on some travel, leisure time activities, health, retail and motoring
  • Discounted accommodation with competitive colleague rates at our other hotels
  • Long service awards which increase with length of service
  • Excellent training and development opportunities within the hotel, the Company and our online e-learning portal
  • Financial rewards for delivering sensational service
  • Free meals on duty
  • Please be aware we also have staff transport available from Reading Train Station to the hotel (£1 each way) which matches the required shift patterns for this role.

 Staff accommodation could be option


Apply to advert 3189196

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